昆明優(yōu)秀的橋架廠是怎么挽留客戶的

昆明優(yōu)秀的橋架廠是怎么挽留客戶的

昆明橋架廠家眾多，優(yōu)秀的廠家是怎樣把客戶挽留的呢？通過觀察分析不同廠家的銷售習慣以及處事風格等等，得出以下結論：

一是良好的信譽是昆明橋架廠建立客戶資源的基礎

云南客戶都知道把質量和價格放在第一位的重要性，對于昆明橋架廠來說， 很少見到生產成本出現質量問題的，但是因為橋架的品類繁多，有些地方甚至打孔都要有嚴格的區(qū)分，所以，也排除在和甲方溝通的時候，導致有什么地方沒有溝通到位，生產的成品與實際需求有所出入，這個時候就是考驗一個廠家誠信的時候了，大多客戶都知道，這種小問題，第一時間把產品退回，并及時補發(fā)產品，讓客戶滿意是首要的，產品做錯我們可以拿回來從新調整或者出售給其他正好需要這個產品的客戶，但是絕不能影響客戶的使用和交貨體驗。

二是價格和質量決定首次能否合作成功。

大型電纜橋架采購都會貨比三到五家，會選擇多個橋架供應廠家，而昆明惠博是具有超過5年經驗的生產廠家；從生產到銷售，中間不摻雜任何環(huán)節(jié)，讓客戶拿到的產品價格都是真真實實的出廠價格。

三是良好的售后態(tài)度是決定繼續(xù)合作的情感基礎。

一個良好的售后服務可以幫助客戶解決一些橋架使用和安裝過程中的小問題，也包括發(fā)貨后的接貨等溝通問題；小編曾見過一個廠家，在發(fā)貨前都很客氣，發(fā)貨后因為甲方著急就多問了2次貨物進度，就導致供方客服嚴重不耐煩并拒接電話，這簡直太可怕了。。。從知道這些事情以后，我們也更加注意到我們自己的服務是多么的到位，并在今后的生產生活中繼續(xù)保持！

How does Kunming's excellent bridge factory retain customers?

Kunming bridge manufacturers are numerous, how do excellent manufacturers retain customers? By observing and analyzing the sales habits and styles of different manufacturers, the following conclusions can be drawn:

First, good reputation is the foundation for establishing the customer resources in Kunming bridge factory.

Yunnan customers all know the importance of putting quality and price first. For Kunming Bridge Frame Factory, there are few quality problems in production cost. But because there are many kinds of bridges, there is a strict distinction between some places and even perforation. Therefore, it also excludes what happens when communicating with Party A. Local communication is not in place, the finished products produced are different from the actual demand. This is the time to test the integrity of a manufacturer. Most customers know that this small problem, the first time to return the product, and timely replenishment of products, so that customer satisfaction is the first thing. If the product is wrong, we can take it back from the new tune. Whole or sold to other customers who just need this product, but it must not affect the customer's use and delivery experience.

Two, price and quality decide whether to cooperate successfully for the first time.

Large-scale cable bridge procurement will be three to five, will choose a number of bridge suppliers, and Kunming Huibo is a manufacturer with more than five years of experience; from production to sales, there is no mix in any link, so that customers get the product price is the true factory price.

Three, good after-sales attitude is the emotional foundation for deciding to continue cooperation.

A good after-sales service can help customers solve some minor problems in the process of bridge use and installation, including communication problems such as receiving goods after shipment; Xiaobian once saw a bridge manufacturer, who was very polite before shipment. After shipment, because Party A was in a hurry, he asked twice more about the progress of the goods, which led to serious customer service of the supplier. It's terrible to be patient and refuse to answer the phone. After knowing these things, we also pay more attention to how our own services are in place, and continue to maintain in the future production and life!